Relationships are built on trust, and protecting your information is an important part of that
trust.
Evolve Physical Therapy & Wellness LLC and the Evolve-affiliated services and entities that
participate in this Privacy Policy (collectively, “Evolve,” “we,” “us,” or “our”) respect your
privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains the types of personal information we may collect, how we may
use and disclose that information, the choices available to you, and the steps we take to
protect your information when you interact with our website, online services, forms,
communications, and other services where this Privacy Policy is displayed.
This Privacy Policy primarily addresses personal information collected through Evolve’s
website and related services.
If you receive healthcare services from Evolve Physical Therapy & Wellness, information
created or received in connection with your healthcare may constitute Protected Health
Information (“PHI”) under the Health Insurance Portability and Accountability Act
(“HIPAA”).
PHI is governed by our Notice of Privacy Practices and applicable law, rather than solely by
this Website Privacy Policy.
Our Notice of Privacy Practices explains how medical information about you may be used
and disclosed and describes your rights regarding that information.
We may disclose your PHI to other healthcare professionals who are involved in your treatment, individuals who refer you to ouEvolve offers services across physical therapy, rehabilitation, fitness, performance,
training, wellness, and related areas.r office, and to other healthcare providers who would be beneficial to you to ensure coordinated and effective care.
Our goal is to create a connected experience while protecting the privacy of the people we
serve.
Information may be accessed by authorized Evolve team members when appropriate for
their role, the services being provided, and as permitted by applicable law.
Being a patient or client of Evolve does not mean that every Evolve employee automatically
has access to all of your health or personal information.
When information constitutes PHI, access, use, and disclosure are governed by HIPAA, our
Notice of Privacy Practices, and other applicable laws. Where authorization is legally
required to share information between providers, services, or affiliated entities, Evolve will
obtain the appropriate authorization.
When you provide contact information to Evolve and consent to communications, we may
communicate with you by telephone, text message, or email.
Message and data rates may apply.
You may opt out of non-essential promotional text messages by replying STOP. Opting out
of promotional communications does not prevent Evolve from sending necessary
transactional, administrative, or healthcare-related communications when permitted by
law.
We do not sell your mobile telephone number or SMS consent information to third parties
for their independent marketing purposes.
Evolve’s website may use cookies and similar technologies to operate the website,
understand how visitors use it, improve functionality, and measure the effectiveness of our
communications and marketing.
These technologies may collect information including IP address, browser type, device
information, pages viewed, referring pages, interactions with the website, and similar
technical information.
Some third-party technologies may collect information according to their own privacy
policies.
Because Evolve provides healthcare services, we take additional precautions regarding
technologies that may collect or transmit information concerning individuals seeking
healthcare services.
Where required or appropriate, users may be provided choices regarding certain cookies or
tracking technologies.
Additional rights may apply depending on the type of information involved and applicable
law.
Patients have additional rights regarding PHI as described in our Notice of Privacy
Practices.
Connecticut residents may have certain rights regarding personal information under
applicable Connecticut law, subject to statutory exceptions and limitations.
Depending on the information and circumstances involved, these rights may include the
ability to request:
Certain information, including information governed by HIPAA, may be exempt from some
state consumer privacy requirements.
Requests may be submitted using the contact information below. Evolve may need to
verify your identity before completing a request
If applicable law provides a right to appeal a decision regarding a privacy request, you may
submit an appeal using the same contact information and identify the request as a Privacy
Appeal.
We retain personal information for as long as reasonably necessary for the purposes for
which it was collected and as required or permitted by applicable law.
Retention periods may vary depending on the type of information, services provided, legal
obligations, insurance requirements, recordkeeping requirements, dispute resolution
needs, and other legitimate business purposes.
Medical records and PHI are maintained in accordance with applicable healthcare recordretention requirements.
